1. Install the app from Marketplace
Go to the marketplace and click to buy Quick Notes app:
Quick Notes app enables agents to save private notes inside chat threads.
Notes are saved per chat in Chats
and Archives sections.
It helps share knowledge about the customer between all agents. Agents are able to see previous notes, create new or remove them.
Try it for free:
You can install this app for free in one day trial! Price after the trial: $1/month